Testimonials-4

VIETNAM l CAMBODIA l LAOS l MYANMAR l THAILAND l MULTI-COUNTRY

Testimonials

31. Derek and Rhonda Smith (Australia)

1. Guide (s):

Mr. Huynh (Centre of Vietnam): Huynh is an excellent guide. He explained all the places to us in great detail. He took us through a Bahnar village and we met Rit, a young lady who spoke very good English and hopes to be a tour guide. I believe she will do well in this area. Our trip to the Tri Border area was most interesting. We then went to Eva Coffee in Kon Tum. What a wonderful place to visit. It was so peaceful there. Thank you to Huynh for a very memorable tour.

32. Ross Watkins (Australia)

Hi Luong
Apologies for the delay in answering the email, I will be happy to fill in the questionnaire. I am traveling at present (work travel in Australia), I will get to it by the end of next week.
Be rest assured, it will be 99.9% positive, Jane & I had a wonderful time in Vietnam. We felt that your company made it that extra special for us, for this, I thank you. Vietnam is truly a beautiful place, as are its people.

Kind Regards

Ross Watkins

33. Amy Vogan from USA

1. Guide (s):

Mr. Luong (Guide in the North): Mr. Luong was an excellent guide. The professional dress and welcome at the airport led me to feel that we were going to be very well cared for—right at the start. I appreciated Mr. Luong’s and the other guides’ willingness to answer questions and to accommodate our varying needs, especially with a group so large and so diverse, in terms of age. Dropping Eugene off at the snake village and helping Mike rearrange flights were two examples of this.

Mr. Co (Guide in the Centre) Mr. Co was a great guide whose distinct personality—his love for English idioms, his willingness to tell his own story, and his respect for the differences and similarities of people as citizens of the world—made this portion of the trip very special—truly different and unexpected. I felt Mr. Co gave us great advice—about shopping, taxis, etc.—but never did so to profit himself. He never told us with whom to do business, just what he felt was fair to expect. (This was so different from what we experienced with our guides in China with a different agency.)

34. John Curran (USA)

1. Guide (s):

Mr. Son (North of Vietnam): He was adventurous. His English was okay, his personality was pleasant and fun loving, and he made it a very interesting experience.

Ms. Suong (Centre of Vietnam): Very fluent in English, and pleasant

Mr. Le (South of Vietnam): He is very well informed and very engaging, so a good person to make the day interesting, especially when it involves long car rides

35. Butch Johnson from USA

1. Guide (s):

Ms. Thao (Guide in Ho Chi Minh City): Very good guide...Way above average

Mr. Long (Guide in Nha Trang) same.

Guide in Quy Nhon same.

Mr. Siu Cham (Guide in Pleiku) same.

36. Michelle Luckadoo from USA

Hi Luong! Thank you so much for the pictures. I am so sorry that I have not sent in my questionnaire until now. My sister has not been in good health since my return so I have been quite occupied.

You and your staff did an amazing job working with our group! Every aspect of our time in Vietnam was very carefully planned and organized. Every guide was professional, extremely knowledgeable and very friendly. Our accommodations were fantastic and the food was wonderful (even though I was a vegetarian on the trip! - I say this because after every meal the satisfaction was clearly evident on each of the faces of the tour members!!!) You and your staff were extremely accommodating from making extra stops for restroom breaks to having items we left behind at the various hotels/boats where we stayed shipped to us later in the tour! (Thank you again for retrieving my swimsuit from the boat in Ha Long Bay!!!) You also went above and beyond in acknowledging the MANY birthdays we seemed to have while in Vietnam. I can't even begin to tell you how moved I was by my birthday celebration! I will always remember my 33rd birthday because it began with roses! Thank you again for being so thoughtful! Thanks to you and your staff the teachers on our tour will be able to enrich their classroom instruction on Vietnam and the Vietnamese people. Thank you for sharing your beautiful country with us.

I wish you the best of luck with your business, but I do not think you need any luck. The hard work, determination, and quality of your company speaks for itself! Please let me know if I can ever help in any way to convey to future potential clients what a wonderful business you are guiding.

I hope you and your family are doing well!

All the best,

Michelle Luckadoo

37. Heather Smith from Australia

1. Guide (s):

Mr. Son (Guide in the North): Was very pleasant, gave us a lot of information, especially about Ho Chi Minh’s history. Always helped with the luggage, and made little jokes as we drove around. I was very happy with his willingness to help us.

Mr. Hai (Guide in the Centre): Also very informative in regards the Cham museum, and My Son Sanctuary. Very pleasant.

Mr. Thoai (Guide in the South): Thoai was an excellent Guide. Helped us in every way that he could. Willing to take our photo’s, organised our meals, (or making sure we new what we where going to eat), helping us onto the boats. He was very friendly, and had a ready smile.

38. Judith Selleck

Dear Mai,

Many thanks for your email and your questionaire.(The questionaire is a very acceptable form of contact in Australia) I arrived home last night, and I am off again tomorrow for a week to the Australian Eastern States.As you can imagine, I am still trying to catch up with all my commitments. Both my partner and I thoroughly enjoyed our trip to Vietnam.

This was made possible by your personal input and the genuine interest you displayed during our stay in Vietnam. Gia Linh Travel executives are very fortunate in having such a lovely Tour Manager as yourself.

39. Weronika i Robert Załuga from Poland

Welcome,

We are thank you so much for organize our trip to Vietnam :) It was super. The trip plan was optimum, places to see very good to recommend. People are very sympatic, and the guide are very helpfull. Also the Agent was take care of us by phone from The Hanoi and he was asking if we are all right. We had a great hospitality. Hotels are also very nice and in good quality, in good and nice locations. Food was very tasty, not only in the hotels, but even on the street.

Qatar Airways- great case:)

40. Ngoc Tran from USA

Hello Tan, Luong and Dan,

How are you all? I hope you are doing well. After a long trip and long flights back to home, now i'm back to my normal life. Few days after got back home, I read on newspaper about the flood in Hanoi, I felt so bad! it make me thinking, wow! we were there, and that was the last day of our trip, when we went back from Ha Long Bay to Hanoi, I heard Dan talked on the phone the rain there the day before, I thought it's just rain, but it's not like that, it's flooding! as we came into the town, I remembered that Tung ( the driver ) tried several ways to get us to Gia Ling office, but he could not, he had to turned around because the road was flooded, the car could not get through. It was unbelievable!. When we got back to the hotel, the rain was slow down, but then it rain again, to tell you the truth, I did prayed for it's stop raining, so Tung can drive the car in to pick us up, luckily, by the time we leave, the rain was slowing down again, we were able got to the airport. Que took some pictures of the flood from the hotel where we stayed, it was a memory for us. My best wish to you and your family, and I hope every things are stable by now.

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