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Testimonials


1. Jane Shlensky (USA)
Dear Luong and Friends,

I'm attaching the questionnaire with my comments. I've emailed our friend Anh Co, but have not gotten a reply. I hope all is well with him. Thanks for everything. Jane

1. Guide (s):

Mr. Luong (Guide in the North): Excellent!  I don’t believe we could have had a more even-tempered, sweet-natured, friendly or kind tour guide.  His level of service and dedication to seeing that our group felt at ease and special (especially on birthdays!) made our time in Vietnam wonderful and educational.  Mr. Luong is knowledgeable, hard-working, fun, kind, and dedicated.  What more could we ask for?

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2. Naftuli Furman (USA)
Sorry for the delay, but here is the comments about our trip to your wonderful country.
I just have to say the beach was very wonderful but they need to clean the garbage from beach... is so sad to see such a beautiful beach with all the trash every where, bottles plastic, baby diapers, clothings, trash paper, and tons of garbage on the beach.... please clean the place and people are going to be happy and healthy.
Thanks for all the friendship.
Naftuli and Alena.
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3. Frank Van Diest (Netherlands)
I just finished your questionnaire I hope you will find it useful.
Like I told you before, you did a great job, I really enjoyed planning with you our tailor-made tour, we loved every minute of our vacation in Vietnam and

are willing to tell that to everybody.

kindest regards

Frank Van Diest and party
The Netherlands
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4. Richard V. Swan (USA)
I spent quite a bit of time working with Gia Linh tours in the design of our program. I selected Gia Linh because of your excellent responsiveness and good communications. I contacted several other agencies and found they wanted to give me their standard tours and often were not reading my correspondence (several offered tours starting in Saigon even though I clearly told them I was ending in Saigon!). The tour was well-managed and we visited everything we asked for, had plenty of time for our visits—no problem. We are very happy with what we got to see and how things were organized.
 
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5. Paul Redleaf (USA)
Hi Tan: Happy to fill you in on the details. Everything in the Mekong was superb except for the unavoidable 3 hour wait for the ferry in the Tet crowd. Our guide, Tam, was excellent even if his English was still a work in progress. He made himself completely available, offering to escort us to markets or into town apart from the scheduled sightseeing, and was punctual in meeting us (as were all the other guides and transfer escorts- this is very reassuring in a strange country!). By contrast, Vinh, whose English was better, didn’t do much more than the itinerary required. I know that our first day in Hoi An he left us after our lunch and had another tour to lead, and our 3rd day in Hoi An oour sightseeing was over at ! PM.
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6. Kevin Smith (Australia)
1. Guide (s):

We found that all guides were helpful and helped us to enjoy our holiday. I realised there was a miscommunication in Central Vietnam, but that was quickly sorted out. My only recommendation from this is that if all the guides had the exact same itinerary as the one we were given, that would have simplified matters. In addition, because we weren’t too sure of what the tipping scenario was for our guides and driver. It would be a good idea if this information was included in the itineraries, specifically the rates. While I realise this is largely on a personal preference basis, a general idea of an amount would help to avoid any awkward situations that may arise.

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7. Weng Fun Siow (Australia)
1. Guide (s):

Mr. Huynh (Guide in the North):Spoke very good English. Very informative and tells us stories. Very courteous and helpful with regards to my mum’s mobility. Always helped my mum to get in and out of the car, always asked if she is ok.

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8. Ethan Quek (Singapore)
1. Guide (s):

Mr. Pheng Bross (Cambodia):Pheng Bross is a very knowledgeable & considerate guide. He went to all extent to ensure that we’re comfortable & satisfied about the tour. A very friendly person indeed.

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9. Raymond Plevey (Australia)
1. Guide (s):

In the Centre (Mr. Vinh): Mr Vinh was a very friendly person and a very good guide and he did a very good job in showing around Danang and Hue and I appreciated his company as well and made my holiday enjoyable.

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10. Kathy and Brian Back (USA)
 1. Guide (s):

Each guide was excellent- spoke good English, was knowledgeable and helpful and made a real effort to help us learn about VietNam and see things we were interested in. I think the only improvement would be that some of the places we were taken to look at handcrafts had very high prices and the same items could be purchased for much less in markets. It would have been nice to have been told this. Then we could make the choice of purchasing at the more convenient "factories" or going to the markets.

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