Dear Ms. Phan,
Visiting Viet Nam was an enjoyable experience for me. Thank you so much for the
outstanding job you did in putting together my tour and for your concern
throughout by visit. You are impressive. Gia Linh Travel is lucky to have you
as an employee.
I wish you and your company continued success.
The completed questionnaire is attached.
Bart Fredo
1. Guide (s):
Mr. Son (Guide in the North):
friendly, knowledgeable, helpful, amusing.
Mr. Hai (Guide in the Centre):
friendly, knowledgeable, helpful.
Mr. Hiep (Guide in the South):
friendly, knowledgeable, helpful.
with all three guides, I
understood most…but not all…of what they said if I listened closely to the way
they pronounced words
2. Accommodation:
Zephyr Hotel (in Hanoi):
excellent location, nice room, considerate staff.
Bai Tho Junk (In Ha Long Bay):
good.
River-beach Resort (In Hoi
An): excellent location, nice room, considerate staff, loud guests.
Kim Do Royal Hotel (In Ho Chi
Minh City): excellent location, nice room, outstanding breakfast buffet,
considerate staff…this was my favourite hotel.
3. Transport (Land, water and air):
Excellent.
4. Restaurants:
Good.
5. Places you visited:
excellent…Mekong Delta was my
favorite place.
6. Design and management of your tour:
excellent job done by Ms.
Phan.
7. Are there any recommendations or criticisms
of services, restaurants, shops, visit sites and so on that you’ve visited on
your own?
none…I would recommend Gia
Linh Travel to friends…the staff was outstanding. |
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